Last updated: May 15, 2025
1. Acceptance of Terms
By using this website or purchasing our products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you may not use this website or place an order. We reserve the right to modify these Terms at any time. The revised Terms will be posted on the website. Continued use of the website or placing an order after the Terms are modified constitutes your acceptance of the revised Terms.
2. Eligibility for Website Use
You must be at least [local legal age of majority, e.g., 18 years old] and legally capable of entering into contracts. It is prohibited to use this website for any illegal activities or to violate any laws in your jurisdiction; to interfere with the security of the website, tamper with data, or attempt unauthorized access; or to post or disseminate spam, malware, or offensive content.
3. Product Descriptions and Orders
We strive to accurately describe each piece of Tibetan jewelry, including materials (such as handwoven, yak bone beads, 999 pure silver, etc.), craftsmanship, and cultural significance. However, due to the nature of handmade products and factors such as shooting lighting, there may be slight differences in product color, size, and details. Product prices are subject to those displayed on the website, with the currency unit being [e.g., USD]. Prices may include taxes and fees, depending on your shipping address. All orders are subject to inventory availability. After you submit an order, it will be reviewed and officially confirmed by us. In case of out-of-stock products, pricing errors, fraud risks, or other force majeure situations, we reserve the right to cancel the order, notify you via email, and refund the full amount paid. Once the order is successfully placed, we will send you an order confirmation email containing important information such as order details and estimated delivery time. If you do not receive the confirmation email after submitting the order, please check your spam folder or contact our customer service to verify the order status.
4. Payment and Security
You are required to provide valid payment information (such as credit card details, PayPal account, etc.) and ensure that you have the right to use the payment method. All payments are processed through secure third-party payment service providers (such as Stripe, PayPal). We do not store your full payment information. We shall not be liable for order failures due to invalid, expired, or other payment issues. In case of unauthorized transactions, you must notify us and the payment service provider immediately and follow their dispute resolution procedures.
5. Shipping and Delivery
We will make every effort to deliver products according to the estimated delivery time provided in the order confirmation email. However, this time is for reference only, and the actual delivery time may be delayed due to factors such as logistics partners, customs clearance at the destination, and weather conditions. The risk of loss or damage to the products shall be transferred to you upon delivery to the logistics carrier (such as DHL, UPS). You are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country or region. We recommend that you familiarize yourself with the relevant local policies before placing an order. If the product is lost or damaged during transportation, you are required to contact us within [14] business days after receiving the product and provide relevant evidence (such as photos, abnormal logistics certificates, etc.). We will assist you in filing a claim with the logistics carrier or arranging for replacement or refund.
6. Returns and Refunds
For non – customized Tibetan jewelry products, you have the right to apply for a return within [7] days of receiving the product, provided that the product is unused, in its original packaging, with all tags and accessories intact, and you can provide a valid proof of purchase. Customized products (such as jewelry engraved with specific words or patterns), clearance products, and special – promotion products are not eligible for return, unless there are quality issues. You are responsible for the return shipping costs. We recommend that you choose a trackable return shipping method. We will process the refund to your original payment method within [7] business days after receiving and inspecting the returned product. In case of product quality issues, we will bear the return shipping costs and prioritize arranging a free replacement or full refund for you.
7. Intellectual Property
All content on this website, including but not limited to text, images, product designs, trademarks (such as our brand name and logo), videos, and the display of cultural elements related to Tibetan jewelry, is the intellectual property of [Company Name] or its authorized parties, and is protected by US copyright law, EU intellectual property directives, and other relevant international laws. Without our prior written permission, it is prohibited to reproduce, modify, distribute, display, or use for any commercial purpose. You may only browse and use the content on this website for personal non – commercial purposes. The designs of our Tibetan jewelry products, unique craftsmanship, and related cultural element introductions are our trade secrets and shall not be disclosed or imitated without authorization.
8. Privacy and Data Protection
Our handling of your personal data strictly complies with relevant laws and regulations, such as the California Consumer Privacy Act (CCPA) in the United States and the General Data Protection Regulation (GDPR) in the European Union. For specific details, please refer to our Privacy Policy. By using this website, you consent to our collection, use, and sharing of your personal data in accordance with the Privacy Policy. We only share your information with third – party partners (such as logistics service providers, payment processors) when necessary and require them to comply with equally strict data protection standards.
9. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages (including but not limited to loss of profit, data loss, business interruption) arising from the use of this website or the purchase of our products. Our total liability for any claim related to this website or products shall not exceed the amount you actually paid for the relevant order. If damage is caused by our willful gross negligence or violation of fundamental contractual obligations, we shall assume corresponding liability, but the scope of liability is still subject to legal restrictions.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [e.g., the laws of New York State in the United States / English law], without regard to its conflict of laws principles. Any disputes arising out of or in connection with these Terms, the use of this website, or the purchase of products shall first be resolved through friendly negotiation. If negotiation fails, the disputes shall be submitted to [e.g., the courts of New York State in the United States / the High Court of Justice in London] for exclusive litigation. For EU consumers, you also enjoy additional rights granted by the laws of your member state, and nothing in these Terms shall affect the exercise of such rights.
11. Contact Us
If you have any questions or need further clarification regarding these Terms of Service, please contact us as follows:
Email: tan5522765@gmail.com